Amazon Kindle Fire HD/HDX - Frequently Asked Questions

Which Epson printers support Amazon Printing?

Supported printer models:

  • Stylus SX235W, SX420W, SX425W, SX430W, SX435W, SX440W, SX445W, SX510W, SX515W, SX525WD, SX535WD, SX600FW, SX610FW, SX620FW
  • Expression Home XP-202, XP-205, XP-212, XP-215, XP-302, XP-305, XP-312, XP-315, XP-402, XP-405, XP-412, XP-415
  • Expression Premium XP-510, XP-600, XP-610/615, XP-700, XP-710, XP-800, XP-810
  • Expression Photo XP-750, XP-850, XP-950
  • Stylus Office BX305FW, BX305FW Plus, BX310FN, TX510FN, BX320FW, BX525WD, BX535WD, BX600FW, BX610FW, BX625FWD, BX635FWD, BX925FWD, BX935FWD
  • Stylus Photo 1500W, R2000, R3000, PX710W, PX720WD, PX730WD, PX800FW, PX810FW, PX820FWD, PX830FWD
  • WorkForce WF-2510WF, WF-2520NF, WF-2530WF, WF-2540WF, WF-3520DWF, WF-3530DTWF, WF-3540DTWF, WF-7515, WF-7525
  • WorkForce Pro (Single Function): WP-4015DN, WP-4025DW, WP-4095DN
  • WorkForce Pro (All-In-One): WP-4515DN, WP-4525DNF, WP-4535DWF, WP-4545DTWF, WP-4595DNF

Which Kindle devices can I print from?

The Kindle Fire HD and Kindle Fire HDX running Fire OS Version 3.0 to 4.5 are print enabled.

  • Kindle Fire HD 7 (3rd Gen)
  • Kindle Fire HDX 7 (3rd Gen)
  • Kindle Fire HDX 8.9 (3rd Gen)
  • Fire Phone (Rev.B)

Can my Kindle device print from Fire OS 5?

Printing is possible with Fire OS 5 using Mopria Print Service, For support contact Amazon by tapping the Mayday button on your Kindle or click here to view the Epson support article.

How do I setup Amazon Printing?

If your Epson printer supports mobile printing, you can print a personal document from your Kindle Fire on your printer.


Personal documents converted to Kindle format (.azw) through the Kindle Personal Documents Service cannot be printed.

Before you can print from your Kindle Fire, download the Epson print plugin from the Amazon Appstore for Android on your Kindle Fire. Or visit one of the links below.



After downloading the plugin, make sure your printer is turned on and connected to your local Network.

How do I print using Amazon Printing?

  1. Tap Print. If you don’t see the Print option, tap the Menu icon and then select Print.
  2. Select your printer from the list, tap OK and then tap Connect. If you don’t see your printer, tap to search for additional printers or tap to add a printer manually using the IP address of the printer.

  3. Select the number of copies you want to print, or tap More options to choose the Color Mode, Paper Size or Orientation.

  4. Tap Print.

My printer is supported, but it does not appear in the list of available printers on my Kindle. What should I do?

  1. Try the following:
    • Make sure your Kindle is connected to the same network as the printer. Both devices must be on the same subnet in order for the printer to be detected.
    • Make sure you installed the Epson Print Plugin from the Amazon Appstore.
    • If you still can't connect, and you know that both devices are configured properly, tap + in the top right corner and enter the IP Address of your printer.



    If you don't know your printer's IP address, you can print a network status sheet. The IP address is listed on the sheet. Check the user guide for your product for further instructions.

What can I print on my Kindle Fire HD or Kindle Fire HDX?

You can use your Kindle device to print the following:

  • Microsoft Office documents using the built-in Office document viewer
  • Emails
  • Photos
  • Calendar
  • Contacts

Who do I contact for support?

Contact Amazon by tapping the Mayday button on your Kindle.

How do I connect my Kindle to a Wi-Fi network?

  1. Swipe down from the top of the screen to open the Kindle Settings panel.
  2. Tap Wireless & Networks.
  3. Tap Wi-Fi.
  4. Tap the wireless network you want to connect to.

What media types and sizes are supported?


Application Media Size Media Type
Photo Printing A4 Photo Paper Glossy
5” x 7”
4”x 6”
Document Printing A4 A4 & Letter: Plain Paper (Borders only)
5” x 7”
4”x 6”


What print settings are available?


Settings Content
Printer Local Area Network (LAN) printing only
Copies 0 - 99
Colour Mode tBlack & White
Paper Size A4
Print Quality Draft
Layout Borders
Duplex Off


What languages are supported?


Supported Languages
Chinese (Simplified)
Chinese (Traditional)


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